OvertheCounter
    Twitter LinkedIn
    • Email Newsletters
    • Magazine Subscriptions
    • About Us
    • Advertise
    • Contact Us
    Twitter LinkedIn
    CPD Log-In
    OvertheCounter
    • News
      • Dairy / Beef
      • Sheep
      • Pigs / Poultry
      • Equine
      • Companion
      • Retail
      • Training
    • Magazines
      1. January 2023
      2. November 2022
      3. National SQP Awards Supplement 2022
      4. September 2022
      5. July 2022
      6. May 2022
      7. March 2022
      Featured

      Over the Counter – January 2023

      By Simon KingJanuary 9, 2023
      Recent

      Over the Counter – January 2023

      January 9, 2023

      Over the Counter – November 2022

      November 9, 2022

      National SQP Awards Supplement 2022

      November 9, 2022
    • CPD Training
      • AMTRA CPD Modules
        • Frontline Academy
        • Companion Animal CPD Modules
        • Equine CPD modules
        • Livestock CPD Modules
        • Poultry CPD Modules
        • Are you a Gold Standard SQP?
      • VETPOL CPD Modules
        • Companion Animal CPD Modules
        • Livestock CPD Modules
      • Earning CPD points with overthecounter.news
      • CPD Log-In
    • National SQP Awards
    OvertheCounter
    News

    BVA resource will help practices protect vet teams from abusive reviews

    Simon KingBy Simon KingDecember 2, 2022Updated:December 5, 2022No Comments2 Mins Read
    LinkedIn Twitter Facebook Email

    The British Veterinary Association (BVA) is urging practices to protect vet teams from the impact of abusive online reviews from clients using an innovative new resource.

    The guide, ‘How to manage unfair and abusive reviews online’ was developed for BVA members after Voice of the Veterinary Profession statistics revealed one in two vets working in clinical practice had recently experienced online abuse, with unfair reviews the most common type reported.

    The new guide, developed in association with VetsDigital, is the latest addition to BVA’s ‘Respect your vet team – end abuse’ campaign, which aims to support vets and veterinary workplaces who experience abuse from animal owners either in person or online, in the form of harassment, trolling and unfair reviews.

    BVA resident Malcolm Morley said: “The vast majority of clients are hugely appreciative of the care they receive from their vet teams, resulting in thousands of positive reviews every year.

    “While we recognise not every client will have a positive experience and may wish to provide critical feedback, a small number are posting deliberately abusive or unfair reviews. This is unacceptable and can have a hugely negative impact on individual veterinary professionals and the wider team.

    “Protecting the wellbeing of veterinary teams remains a top priority for BVA and this new resource will help vet teams to take practical steps to limit the impact of this type of abuse.”

    Share. LinkedIn Facebook Twitter Email
    Previous ArticleTime to team up against ‘super rats’ says trade body 
    Next Article Jollyes to open first store in south Wales on Saturday

    Read Similar Stories

    UK pet industry gears up for PATS Sandown

    AHDA Conference focuses on anthelmintic resistance and prescribing process

    Tips to keep animals warm in cold weather

    Most Read

    UK pet industry gears up for PATS Sandown

    January 27, 2023

    UK Pet Food launches online Pet Food and Nutrition Course

    January 26, 2023

    Pet owners urged to update their pet’s microchip contact details

    January 25, 2023

    Any animal medicine advertising or promotion should conform to the ‘code of practice’ of the National Office of Animal Health (NOAH).
    For full details contact the publisher or www.noah.co.uk.

    Lewis Business Media Ltd endeavours to make articles and statements as accurate as possible.

    © 2023 Lewis Business Media. All Rights Reserved.
    Lewis Business Media, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL

    Privacy Policy | Cookie Policy | Terms & Conditions

    The OTC "tick" mechanism is the copyright of Lewis Business Media Ltd ©2022

    • Pet Business World
    • Pest
    • Pig World
    • Poultry News

    Type above and press Enter to search. Press Esc to cancel.

    We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
    Cookie SettingsAccept All
    Manage consent

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
    SAVE & ACCEPT
    Powered by CookieYes Logo

    Insert/edit link

    Enter the destination URL

    Or link to existing content

      No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.