Arrival & refreshments
Registration and collection of goodie bags

9:30am – 10:00am
Welcome and plenary session

BIAH product / brand introduction
Background to BIAH

Presented by Victoria Hudson


10:00am – 10:30am
Introducing “The Influential SQP – Part 1. Communication Skills and how this can benefit your role as an SQP
A general introduction to the principles of good communication and why they are so important, not just in our roles as SQPs but also life in general.

Presented by Dewi Hughes

10:30am – 11:30pm

Ruminant Technical Session: Sustainable Parasite Control (in cattle)
This is an option that will count towards your minimum 24 enhanced/compulsory farm points

Presented by Peter Howard (Cambridge) & Becca Cavil (Exeter)

11:45pm – 12:15pm

The Influential SQP – Part 2. How can we communicate and encourage the responsible use of ruminant wormers with farmers
Focus on productive questioning skills – in other words the ‘D’ stage of IDEALS (Discover information/Determine needs).

Presented by Dewi Hughes

1:15pm – 2:45pm
Equine Technical Training Session: Boehringer WormStock Sustainable Equine Worming

Presented by Esther Rawlinson

2:45pm – 3:15pm
The Influential SQP – Part 3. How can we communicate and encourage the responsible use of equine wormers with horse owners.
Focus on how to communicate the appropriate Features and BENEFITS of a wormer (E stage of IDEALS – how to Explain Features and Benefits)

Presented by Dewi Hughes

3:30pm – 4:00pm
Pet Technical Training: Dealing with Intestinal Worms in Cats and Dogs

Presented by Esther Rawlinson

4:00pm – 4:30pm
The Influential SQP – Part 4. How to encourage the use of wormers and increase wormer compliance amongst pet owners
This last section of the influential SQP covers AMOA and objection handling.

Presented by Dewi Hughes